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Frequently Asked Questions

Everything you need to know about deploying WireGuard VPN, private AI, billing, and privacy.

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Yes. Click "Deploy WireGuard" → Select datacenter location → Deploy. 60-90 seconds later, download 5 device configuration files with QR codes for mobile. No terminal commands, no config editing, no technical knowledge needed. The server comes pre-configured with WireGuard, DNS-over-TLS (Unbound), Fail2ban security, automatic updates, and kernel hardening. Just download your configs and connect.
OpenWebUI is pre-installed and configured on GPU-powered servers. Visit your server's URL, start chatting with 11 different LLM models immediately. Your conversations never leave your server—no third-party tracking your prompts. Choose from Mistral 7B, Mistral Large 123B, Llama 3.2, Llama 3.3 70B, DeepSeek-R1 (8B and 70B), Dolphin uncensored models, and more. You get the web interface and REST API access for integration.
Currently available: WireGuard VPN (with 5 device profiles, zero logs, DNS-over-TLS), OpenVPN, Shadowsocks, V2Ray, and Private AI Models (OpenWebUI + 11 LLMs). Coming soon: Nextcloud (privacy-first storage), Matrix/Synapse (encrypted chat), Tor relay, Mastodon instance, and Bitcoin/Lightning nodes. Request new solutions via support ticket.
SERVERZ is a privacy-first VPS hosting platform operated by Serverz, a US company. We provide pre-configured privacy infrastructure (WireGuard VPN, Private AI) and custom VPS with zero personal data collection and cryptocurrency-only payments. Deploy in 60 seconds with no technical setup required.
VPN users who want to own their infrastructure instead of trusting commercial VPN providers. AI power users who want private LLM conversations without third-party tracking. Privacy developers building tools on truly private infrastructure. Crypto projects needing privacy-respecting hosting. Journalists and activists who need zero-data-collection hosting. Self-hosters who want pre-configured solutions without hours of setup.
Privacy by design, not privacy by policy. When other hosts receive government requests, they have data to hand over. We collect nothing—no names, no emails, no IPs, no logs. Zero data collection means zero data to provide, regardless of any legal request.
Expert support via ticket system, available 24/7. We understand privacy use cases (journalists, activists, crypto projects) unlike generic VPS providers. Response time typically under 1 hour. We can help with server configuration, Quick Deploy solutions, billing questions, and privacy-specific concerns.
You're billed hourly while your server exists—whether running or stopped. Resources (disk space, IP address) are reserved for you. Destroy the server to stop billing completely. No contracts, no commitments, no cancellation fees. Deploy for an hour, a day, or a year. Perfect for testing or temporary projects where you can destroy when done.
Each plan includes a monthly allowance of outbound data transfer per server; inbound traffic is free and never counts, and allowances are not pooled across servers. Outbound traffic beyond the allowance is billed at $0.03 per GB (1 GB = 1024³ bytes) as measured by us, and deducted from your balance in whole GB as it accrues. Servers created partway through a month get a prorated share of the allowance for the rest of that month, and months are UTC calendar months. You can follow usage and charges on the server's Bandwidth Usage card in the panel.
If your balance drops below $0, your servers are suspended but continue billing (resources still reserved). You have 24 hours to deposit funds. After 24 hours, suspended servers are automatically destroyed. No debt collection, no fees—billing simply stops when servers are destroyed. Deposit crypto anytime to reactivate or deploy new servers.
Cryptocurrency only—no credit cards, no PayPal, no bank transfers. We support Bitcoin (on-chain), Bitcoin Lightning Network, Litecoin, Dogecoin, Dash, Monero (XMR), and USDT (Tether). Payments processed via self-hosted BTCPay Server—no third-party payment processors tracking your transactions.
Credit cards require identity verification and create permanent payment trails. Cryptocurrency payments (especially Monero) provide true payment privacy. No KYC, no identity verification, no payment history linked to your real identity. We can't hand over payment information we don't have.
We add 200% markup (3x) to infrastructure costs for: Zero personal data collection, anonymous registration with access keys, self-hosted BTCPay Server for crypto processing, pre-configured Quick Deploy solutions, and expert support for privacy use cases. You're paying for privacy infrastructure, not just compute resources.
Yes. Open your server, go to the IPv4 Addresses tab and click Add IPv4 Address. Each additional address is billed hourly (about $6 per month) on top of the server, with the first hour charged immediately. Linux servers can be rebooted to pick the address up automatically, or you can configure it yourself; Windows servers are rebooted automatically. Accounts start with a limit of 2 additional addresses; open a support ticket if you need more. Reverse DNS can be set per address.
WireGuard VPN: 60-90 seconds including full configuration. Private AI: 5-15 minutes (models need to download on first deployment). Custom VPS: 30-60 seconds for basic deployment. All servers come with instant root access via console or SSH keys you provide during deployment.
We deploy on Vultr's global infrastructure with 32 datacenter locations across North America, Europe, Asia-Pacific, South America, and more. Choose the location closest to you or your users for lowest latency. All locations have the same privacy protections regardless of physical server location.
Linux: Ubuntu, Debian, CentOS, Fedora, Arch Linux, Alpine, Rocky Linux, AlmaLinux, and more. Windows: Server 2016, 2019, 2022, 2025 (additional licensing cost of $48/month per vCPU). Quick Deploy solutions use optimized Ubuntu with pre-configured applications.
We do not provide automatic backups to minimize data retention. You are responsible for backing up your own data. This is intentional—we can't hand over backups we don't have. For critical data, implement your own backup strategy to external storage.
Passwords are a security weakness—they can be guessed, leaked, or phished. We use cryptographic access keys instead. Your access key is generated locally during registration and never transmitted to our servers. We only store a hash. If you lose your key, we cannot recover your account (by design).
Store your access key like a cryptocurrency seed phrase: Write it down on paper, store in a password manager, or use encrypted storage. Never share it. Never store it in plain text on your computer. If someone gets your access key, they have full access to your account and servers.
Optional TOTP-based 2FA using apps like Google Authenticator, Authy, or Bitwarden. Adds a second layer of security beyond your access key. Backup codes provided during setup—store them securely. 2FA can be enabled/disabled in account settings.
Zero logging policy. No IP address logs, no access logs, no connection logs, no activity logs. WireGuard VPN servers have logging disabled at kernel level. We can't hand over logs we don't collect.
None. No name, no email, no phone, no address, no payment details (crypto transactions are on-chain). Your account is identified only by a cryptographic access key hash. We literally cannot identify who you are, and that's intentional.
When we receive legal requests: (1) We have no personal data to provide, (2) You own your server data—we don't access it, (3) We can't hand over what we don't have. Our architecture ensures privacy by design, not just privacy by policy.
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Still Have Questions?

Can't find what you're looking for? Our expert support team understands privacy use cases and can help with Quick Deploy solutions, server configuration, and billing questions.

Open Support TicketView Pricing
$ serverz support --help
Available channels:
• Support Tickets (24/7)
• Knowledge Base (This page)
• Terms & Privacy Policies
Response time: <1 hour
Status: ONLINE
ZERVERZ
Privacy-First Infrastructure

Deploy privacy infrastructure in seconds. WireGuard VPN servers with 5 pre-configured devices, private AI models with OpenWebUI, or custom VPS. No personal data required, cryptocurrency payments only, expert support always available.

Data Collection
ZERO
Payment Privacy
CRYPTO ONLY
Service Status
VPS Platform:ONLINE
Payment System:ACTIVE
Quick Deploy:READY
Expert Support:AVAILABLE
ZERVERZ:~/$ status --all
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